If you recently stopped by Checkers or Rally’s, don’t throw away your receipt. It could qualify you to participate in the GuestObsessed Survey, the restaurant’s official customer feedback program. The survey is designed to collect honest opinions about your visit while giving eligible customers a validation offer that can be used on a future purchase.
Whether your meal exceeded expectations or you have suggestions for improvement, your feedback helps Checkers and Rally’s deliver a better dining experience for every guest.
What Is the GuestObsessed Survey?
The GuestObsessed Survey is the official online customer satisfaction survey for guests who recently visited a participating Checkers or Rally’s location.
During the survey, you’ll be asked about several aspects of your visit, including:
- Food quality and freshness
- Order accuracy
- Restaurant cleanliness
- Staff friendliness
- Speed of service
- Overall satisfaction
The survey is simple and usually takes less than five minutes to complete.
How to Take the GuestObsessed Survey
Getting started is easy.
- Save your recent Checkers or Rally’s receipt.
- Visit the official GuestObsessed survey website.
- Select your preferred language.
- Enter the survey code or receipt details.
- Answer the survey questions honestly based on your recent visit.
- Submit your feedback.
- Write down the validation code or follow the reward instructions displayed after completing the survey.
Be sure to keep your receipt, as you’ll typically need it when redeeming your reward.
Who Can Participate?
Most participants must meet the following requirements:
- Have a valid receipt from a participating Checkers or Rally’s restaurant.
- Receive a survey invitation with their purchase.
- Meet the minimum age requirement where the promotion is offered.
- Have access to the internet using a computer or mobile device.
Employees, immediate family members, and anyone associated with the administration of the promotion are generally not eligible.
GuestObsessed Survey Rules
Before you begin, keep these important guidelines in mind:
- One survey is allowed for each qualifying receipt.
- Survey invitations expire after a limited period.
- Validation offers cannot be exchanged for cash.
- Reward offers may vary by restaurant location.
- Redemption is subject to the terms printed on your receipt.
Always review your receipt for the most accurate reward details and expiration date.
Why Your Feedback Matters
Every completed survey gives Checkers and Rally’s valuable insight into the customer experience.
Your feedback helps the company:
- Improve food quality
- Deliver faster service
- Maintain cleaner restaurants
- Increase order accuracy
- Enhance customer service
- Create a more consistent dining experience across participating locations
Even a few minutes of honest feedback can help improve future visits for everyone.
Helpful Tips Before You Start
To avoid any issues while completing the survey:
- Complete the survey before the invitation expires.
- Use only your most recent receipt.
- Answer every question honestly.
- Save your validation code immediately after submitting the survey.
- Follow the redemption instructions exactly as printed.
Final Thoughts
The GuestObsessed Survey is a quick and convenient way to share your experience after visiting Checkers or Rally’s. By providing honest feedback, you help improve future service while becoming eligible for a validation offer that may be redeemed during a future visit. If you have a qualifying receipt, take a few minutes to complete the survey before it expires and enjoy the benefits available through the current promotion.